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Due to recent regulatory requirements, you will see changes in your coupon book or billing statement. You will continue to receive a monthly billing statement or coupon book going forward annually and/or whenever there is a payment change. If the new coupon book sent to you does not have 12 coupons, you will receive another book in the month reflected on the last coupon contained in this book. If you are set up to have your payment automatically drafted a billing statement will now be provided to you monthly for informational purposes only. If you have any questions please contact our Customer Service Department.