- Top Question:
- How can I change my contact information?
- Best Answer:
For accounts where you are the primary account holder, you can update your physical address, email address, and phone number in online banking.
To update your phone number or email address, select the Settings tab, then the Edit button. (Refer to page 21.)
To update your physical address, select the Settings tab, select the Change Address button and then save. (Refer to page 21.)
If you need to change your name, or update or provide an alternate mailing address (for example, if you receive mail at a location other than your physical address), please send us a secure Arvest Online Banking message, visit a local branch or call Arvest Customer Service at (866) 952-9523.
To change your name on your Arvest Mortgage, please submit a signed request, along with the legal paperwork (marriage certificate, divorce decree, etc.) documenting the name change, and a signed W-9 Taxpayer Identification Form. You may obtain a W-9 from the IRS or you may contact us to receive a copy.
To change the address on your credit card account, please contact Arvest Customer Service for credit cards at (800) 356-8085.
Changes to your contact information are generally updated the same business day as received.
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Most Frequently Asked Questions
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