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Top Question:
What if the Mobile Check Deposit image is bad?
Best Answer:

If the check image is unclear or critical information is missing then you will receive an error message asking you to recapture the image. You make retake photographs of the check by selecting the Retake button after the image has been captured.

Taking high-quality photos of the check is the best way to make Mobile Check Deposit quick and easy. Here are some hints to keep in mind:

  • Good Lighting
  • Dark background
  • Avoid Shadows
  • Only check visible, no other objects or edges
  • Focus is important - being too close can make the image blurry

If you are unable to photograph a clear image, please deposit your check at one of our Arvest Bank locations or at an Arvest ATM.

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