Ask Arvest

In your Arvest Go mobile app, you can instantly lock your debit card or personal credit card^*, or unlock it again. From the top left menu in the app, simply select “Card Management.” If this is your first time to use the Card Management feature, you will be prompted to enroll your debit and/or personal credit card. 

Once you have locked your card, please contact us immediately at (866) 952-9523. We'll review your options and order a new card right away. 

If you need assistance locking your card, please contact us immediately at (866) 952-9523.

Don’t have Arvest Go? Download the app today! 

If you haven’t used the mobile banking app before, it’s easy to get started. Just download Arvest Go from your app store. Then use your current online banking user ID and passcode to log in the first time. If you don’t have an online banking user ID, call Customer Service at (866) 952-9523.

^*Locking a card in Card Management only affects the individual physical card. It does not cancel the card or close the account. Also please note that locking a card does not affect any pending, recurring or previously scheduled payments you have set up. They will still continue to process unless you cancel them separately.