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Top Question:
If I replace or update my device, what happens to my Arvest debit card in Android Pay™?
Best Answer:

If you replace or update your device, you will need to re-add your Arvest debit card in Android Pay.  Android Pay requires a screen lock, so if you turn that feature off, Android Pay removes your cards for your protection. Additionally, if your device has been turned off, lost or otherwise inactive in the last 90 days, then your cards will be deleted for your security.

If your phone is lost or stolen, you can find, lock, or erase your cards using Android Device Manager

You should also contact us to suspend or remove your Arvest debit cards from Android Pay.

You should review your statements for unauthorized transactions. If someone uses your lost or stolen device to make unauthorized purchases with your Arvest debit cards, you should notify us as soon as possible of the unauthorized transactions. Arvest offers a number of ways for you to notify us of the unauthorized activity.

To dispute a transaction on a debit card:

Call (866) 952-9523

7 a.m. to 8 p.m. weekdays

8 a.m. to 5 p.m. on Saturday

Or you can visit your local Arvest branch to dispute the charges.

Please refer to your Electronic Fund Transfer Agreement and Disclosure for more information regarding unauthorized transfers and your liability.

Android and Android Pay are trademarks of Google Inc.

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