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Top Question:
What do I do if I am not able to login into Arvest Go because my Touch/Face ID isn’t working?
Best Answer:

Re-enable Face/Touch ID

Some customers using the Arvest Go Mobile Banking app may receive an error while enabling Touch ID/Face ID message when attempting to log in.

If you receive this error, you’ll need to disable and re-enable Face ID/Touch ID in order to use these functions.

You may do so by:

  • Logging in to your Arvest Go app using your password;
  • Locate the menu in the upper left-hand corner of your screen;
  • Click on Settings then Login;
  • Select Touch ID (or Face ID if your phone has this capability) under the device settings;
  • Proceed to turn this function Off and then back On;
  • It will prompt you to confirm, and then you are all set.

Check for a demo on Arvest Share.

If you need further assistance, please visit an Arvest branch location or call us at (866) 952-9523.

Arvest Go App

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