- Top Question:
- How do I lock my debit card?
- Best Answer:
Arvest Go mobile banking offers a Card Management feature to help you directly control your debit card for peace of mind. You can instantly lock your debit card or personal credit card, or unlock it again, from Arvest Go.
The first time you use the Card Management feature, you will be prompted to enroll your debit or credit card(s).
- From the left menu in Arvest Go, select Card Management.
- Follow the prompts to enroll each debit or credit card.
- Once the cards are enrolled, you’ll see the images of each card to select from.
- Select the appropriate card and toggle to Lock or Unlock.
If you don’t have Arvest Go and/or need assistance locking your card, please contact us immediately at (866) 952-9523.
If you have used Arvest Go to lock your card because it is lost or stolen, please contact us so we can review your options and order your replacement card.
Download Arvest Go
If you haven’t used the mobile banking before, it’s easy to get started! Just download Arvest Go from your app store. Then use your current online banking login ID and password to login. If you don’t have an online banking login ID, call Customer Service at (866) 952-9523.
Locking a card in Card Management only affects the physical card itself. It does not cancel the card or close the account. Also please note that locking a card does not affect any pending, recurring or previously scheduled payments. Recurring payments will still process unless you cancel them separately.