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  • Ask Arvest
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    Ask a QUESTION or Enter a KEYWORD

    Example Question: What is my routing number?

    Example Keyword: routing number

    Top Question:
    How can I change my contact information?
    Best Answer:

    For accounts where you are the primary account holder, you can update your physical address, email address, and phone number in online banking or the Arvest Go mobile app. If you are an Arvest Credit Card customer, Arvest Wealth Management customer, Arvest Mortgage customer, or Arvest Central Mortgage Company customer, you will need to contact those divisions separately to update your contact information.
     
    Online Banking Instructions
    To update your phone number or email address in online banking, select the Settings tab, then the Change Contact Info button. 

    To update your physical address in online banking, select the Settings tab, select the Change Address button and then save. 
     
    Arvest Go Instructions
    To update your phone number in Arvest Go, click your profile in the upper right and press Settings then select Contact Information. To change your associated phone numbers, press on the Phone Number section, then select Edit on the upper right of the resulting screen. You will be able to update your Home Phone, Mobile Phone and Work Phone as needed. Once done, select Save in the upper right of the device screen. 

    To update your email address in Arvest Go, click your profile in the upper right and press Settings then select Contact Information. To change your associated emails, press on the Emails section, then select Edit on the upper right of the resulting screen. You will be able to update your Primary Email and Alternate Emails as needed. Once done, select Save in the upper right of the device screen. 

    To update your physical address in Arvest Go, click your profile in the upper right and press Settings then select Contact Information. To change your associated address, press on the Physical Address section, then select Edit on the top right of the resulting screen. You will be able to update your street address, city, state and ZIP code as needed. Once done, select Save in the upper right of the device screen. 
     
    Other Instructions
    If you need to change your name, or update or provide an alternate mailing address (for example, if you receive mail at a location other than your physical address), please send us a secure Arvest Online Banking message, visit a local branch or call Arvest Customer Service at (866) 952-9523.

    To change your name on your Arvest Mortgage, please submit a signed request, along with the legal paperwork (marriage certificate, divorce decree, etc.) documenting the name change, and a signed W-9 Taxpayer Identification Form. You may obtain a W-9 from the IRS or you may contact us to receive a copy.

    To change the address on your credit card account, please contact Arvest Customer Service for credit cards at (800) 356-8085.

    Changes to your contact information are generally updated the same business day as received.

    Please rate this response

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    Search Results

    Your search returned 15 results. Displaying 11 - 15.

    Your Visa® Credit Card Guide To Benefits

    … if your wallet is stolen, you'll receive guidance to help cancel or replace credit cards, insurance identification and other key …

    https://www.arvest.com/personal/bank/credit-cards/visa-guide-to-benefits

    Lending Questions

    … Frequently Asked Questions About Home Loans Have a question about mortgages with Arvest? We’ve answered some of …

    https://www.arvest.com/personal/borrow/home-loans/lending-questions

    Adjustable-Rate Loans Transition to New Rate Index

    https://www.arvest.com/personal/borrow/consumer-loans/libor

    Hardship Assistance

    … a financial hardship. As your home mortgage servicer, we want to help you retain your home or help to ease your … payment to allow you to recover from your hardship. Can lead to other workouts once the forbearance period is … Allows you to sell your property for less than what is owed to satisfy your debt if approved by the …

    https://www.arvest.com/personal/borrow/home-loans/servicing-center/hardship-assistance

    Business Protection

    … accounts of small and medium sized businesses, resulting in significant business disruption and substantial monetary … which in turn steals their personal information and log-in credentials. Once the account is compromised, the … is targeted more than another. It is largely unknown how victims are selected; however, the subjects monitor and …

    https://www.arvest.com/about/privacy-and-security/business-protection
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    Copyright © 2023 Arvest Bank. All Rights Reserved. Arvest Bank is a community-based financial institution serving Arkansas, Kansas, Missouri and Oklahoma.

    Member FDICEqual Housing Lender

    Investments and Insurance Products: Not a Deposit | Not Guaranteed by the Bank or its Affiliates | Not FDIC Insured | Not Insured by Any Federal Government Agency | May Go Down in Value
    Investment products and services provided by Arvest Investments, Inc., doing business as Arvest Wealth Management, member FINRA/SIPC, an SEC registered investment adviser and a subsidiary of Arvest Bank. Securities offered and cleared through Pershing LLC, a BNY Mellon company, member NYSE/SIPC. Insurance products made available through Arvest Insurance, Inc., which is registered as an insurance agency. Insurance products are marketed through Arvest Insurance, Inc., but are underwritten by unaffiliated insurance companies.
    Advisory portfolio managers within Arvest Wealth Management Portfolio Management and Research are investment adviser representatives who provide portfolio management services with respect to certain of Arvest Wealth Management's investment advisory wrap fee programs: Investment Management Group (IMG).
    Trust services provided by Arvest Bank.

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