Top Question:

Do you post credits before debits to my account?

Best Answer:

Currently, when we process transactions at the end of the Business Day, we generally post the most common transactions as follows:

  1. First, we add deposits and incoming funds transfers received before the cut-off time for such deposits and transfers. Credits will not be received and posted on some Business Days that fall on federal holidays, as we determine in our sole discretion.
  2. Second, we post any transactions or fees originally processed or assessed in the prior Business Day's posting cycle. For example, if a fee was assessed during the prior Business Day's posting cycle, it may not be deducted from the account until the next Business Day's posting cycle (such as an Overdraft fee). If a check was presented during the prior Business Day's posting cycle and there were insufficient funds to pay the check, but we have determined to pay the check in the current Business Day's posting cycle, the amount of the check will be debited.
  3. Third, we post Debits from your Account. We post your Debits in categories depending on the type of transaction, generally in the following order:
    1. Instant and Next Day service Zelle® and TransferNow® debit transactions. We post these transactions in the order we authorize them.
    2. ATM transactions (including cash withdrawals and transfers between accounts). We post cash withdrawals before we post transfers between accounts. We generally post cash withdrawals and transfers between accounts in the order we authorize them.
    3. Debit Card Transactions. We generally post these transactions on the day they are presented to us for payment in the order in which we authorize them. We will not post debit card transactions that we have authorized but are not yet presented to us for payment until the transaction is presented to us for payment.
    4. Online and mobile transfers other than Zelle® and TransferNow®. We generally post these transfers in the order we receive them.
    5. Account Information Line (AIL) transfers. We generally post these transfers in the order we receive them.
    6. Telephone transfers. We generally post these transfers in the order we receive them.
    7. Checks. We generally post checks in check number order, but we post teller withdrawals first.
    8. ACH debits. We generally post ACH debits in the order we receive them. This may be different from the time the debit was initiated. There may also be other exceptions to the posting order of ACH debits. We process and post Zelle® and TransferNow® payments made on the standard 3-day delivery as ACH debits.

This general posting order description does not cover every kind of transaction we may process, and there can be exceptions to the posting order described above. We sometimes add or delete categories, change posting orders within categories and move transaction types among categories.