How secure is Internet Banking?

Arvest online banking not only offers but requires multi-factor authentication, using your Login ID, password and a secure one-time passcode (OTP) sent to you by email or text. When you log in with your browser, you'll be prompted to submit a secure OTP every time you log in. If you're logging in through the mobile app, you can set up biometrics (Face ID or fingerprint), and you'll only need to enter a secure OTP once, and occasionally when the system resets.

If your email and mobile phone number are not up to date, you may not be able to receive the OTP required for login. If you're having trouble logging in, please contact us at (866) 952-9523.

Arvest online banking keeps your information safe by never storing private details on your computer or phone. Our website uses advanced security technology to scramble your data so that only you and the bank can read it. You can tell your connection is secure when you see a lock icon in your browser. To protect yourself, always log out or exit the service properly instead of just clicking the back button. It is also important to close your browser entirely when you are finished, especially if you are using a computer in a public place.