I was approved for a home retention loss mitigation option with my previous mortgage servicer, but the new agreed-upon payment amount doesn’t appear to be reflected on my first Arvest Bank monthly statement. What do I need to do?

Your previous mortgage servicer should've provided Arvest Bank with the most recent status of discussions and loss mitigation options they made available to you. To ensure we have the most current and accurate info, please submit copies of your loss mitigation correspondence and other documentation, including loan agreements, to us by sending a secure message from your account on mymortgage.arvest.com.