Arvest Bank One-Time Passcode (OTP) Terms of Service
How One-Time Passcodes Work
When you log in to your Arvest account, we may text you with a one-time passcode (OTP) to verify your identity. You’ll be asked to enter this OTP on the login screen to confirm that it’s you. Message frequency varies based on your account activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Getting Help & Opting Out
If you’re having problems with the OTP texts and need assistance or want to opt-out, reply with HELP for help, or STOP to cancel. If you need further help, call us on the relevant number below.
| Account Type | Customer Service Number |
|---|---|
| Treasury Management | (877) 849-2274 |
| Online & Mobile Banking | (866) 952-9523 |
| Mortgage | (800) 366-2132 |
Privacy & Terms
For any questions about privacy read our privacy policy, or for terms and conditions see our documents and resources.
