Arvest Bank One-Time Passcode (OTP) Terms of Service

Arvest Bank One-Time Passcode (OTP) Terms of Service

How One-Time Passcodes Work

When you log in to your Arvest account, we may text you with a one-time passcode (OTP) to verify your identity. You’ll be asked to enter this OTP on the login screen to confirm that it’s you.  Message frequency varies based on your account activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Getting Help & Opting Out

If you’re having problems with the OTP texts and need assistance or want to opt-out, reply with HELP for help, or STOP to cancel. If you need further help, call us on the relevant number below.

Account TypeCustomer Service Number
Treasury Management(877) 849-2274
Online & Mobile Banking(866) 952-9523
Mortgage(800) 366-2132

Privacy & Terms

For any questions about privacy read our privacy policy, or for terms and conditions see our documents and resources.