Top Question:

How can I change my contact information?

Best Answer:

To update your physical address, email address and phone number for your online banking account or the Arvest mobile banking app:

  • Select the profile icon from the top right corner.

  • Select My profile.

  • Add or edit your address, phone number and email.
  • To update your Login ID, password or authentication method, go to the Security tab.
    • Your authentication method is how you receive your one-time passcode to log in. If you need a separate email or mobile phone number for this, you can list them here.

To change your name, or update or provide an alternate mailing address (for example, if you receive mail at a location other than your physical address), please send us a Secure Message, visit a local branch or call us at (866) 952-9523.

To change your name on your Arvest Mortgage, please submit a signed request, along with the legal paperwork (marriage certificate, divorce decree, etc.) documenting the name change and a signed W-9 Taxpayer Identification Form. You may obtain a W-9 from the IRS or contact us to receive a copy.

To change your Arvest credit card contact info, please contact Arvest Customer Service for credit cards at (800) 356-8085. If you have an Arvest personal credit card account, you may also update your contact info by logging into your Arvest CardManager online account. 

Not enrolled in Arvest CardManager? Enroll today for this free service for your Arvest personal credit card account. CardManager allows you to make payments, easily access your rewards, review transactions, sign up for eStatements and more.

Changes to your contact info are generally updated the same business day as received.