How do I dispute a transaction?
Arvest offers several ways for our customers to dispute debit and credit card transactions.
To dispute a posted transaction on a debit card, please call (866) 952-9523 or visit a nearby branch location.
To dispute a transaction on a credit card, please:
For personal credit card disputes, use the Credit Card Dispute form to submit online or call Customer Service at (800) 356-8085.
For commercial credit card disputes, use the Credit Card Dispute form to submit online or call Customer Service at (866) 822-7759.
For all other disputes or problems with your account(s), please call (866) 952-9523 to speak with a customer service representative.
For more info on what to expect after disputing suspicious activity on your personal account, please see our Consumer Dispute Resource. For business accounts, see our Business Dispute Resource.
Para información adicional sobre un crédito provisional para cuentas personales, por favor consulte nuestro Recurso sobre Disputas de Consumidores. Para cuentas comerciales, consulte nuestro Recurso de Disputas Comerciales.
