How do I lock my debit card?
The Arvest mobile banking app offers a Card Controls feature to help you directly control your cards for peace of mind. You can instantly lock your debit card or personal credit card, or unlock it again, from the Arvest mobile banking app.
- Select the account containing the card you want to manage
- Select Manage account
- Select Card controls
- You can toggle to Lock or Unlock
If you don't have Arvest online and mobile banking and/or need assistance locking your card, please contact us immediately at (866) 952-9523.
If you have used the Arvest mobile banking app to lock your card because it is lost or stolen, please contact us so we can review your options and order your replacement card.
Download the Arvest mobile banking app
If you haven't used the mobile banking app before, it's easy to get started! Just download Arvest mobile banking app from your app store. Then use your current online banking login ID and password to log in. If you don't have an online banking login ID, call Customer Service at (866) 952-9523.
Locking a card in Card Management only affects the physical card itself. It does not cancel the card or close the account. Also, please note that locking a card does not affect any pending, recurring or previously scheduled payments. Recurring payments will still process unless you cancel them separately.
