Top Question:

Will my alerts (low balance, large withdrawal, etc.) migrate over?

Best Answer:

The new online banking platform will offer more granular alert controls than the old online banking platform. While we will be migrating existing mandatory alerts, we recommend that customers explore the new alert capabilities and confirm that the alerts they desire are turned on and have the appropriate destination. To set up an alert in your web browser after logging in, click the avatar image in the top right corner, then click on Alert Settings. From here, you can toggle preset alerts on or off. To create a custom alert, select Create a custom alert on the right.

If you wish to set up alerts in the mobile app, first log in, then click the More button in the bottom right corner and select Alerts. You can then click the gear icon in the top right corner to access your alert settings.