If your identity has been stolen, if you are a victim of fraud, or if you detect suspicious or unauthorized transactions on your account, it is important to contact us immediately at (866) 952-9523 or visit a local Arvest branch for assistance.
If you need to make a report after banking hours, please email reportfraud@arvest.com.
When you call, email or visit a local bank branch please have the necessary information – account number, transaction type, transaction date or date fraud occurred, and transaction amount – available.
Depending on your situation, you may need to close your account and open another one. An Arvest banker can review your account and, in most instances, help determine what the next steps are to make sure your account is safe.
Arvest customers using IDProtect® can log in or call (866) 210-0361 to start the recovery process.
If you know your identity has been stolen, you may consider doing the following:
… Fraud Happens, We Can Help Tools like text alerts and one-time passcodes help to keep you safe from fraud when you make a purchase with your personal debit card. What can you do to help us fight fraud? Make sure your contact info is up to date so you don’t …
… information and log-in credentials. Once the account is compromised, the cyber-criminal is able to electronically … is targeted more than another. It is largely unknown how victims are selected; however, the subjects monitor and … jointly by the Federal Bureau of Investigation and the Internet Crimes Complaint Center. ( www.ic3.gov ) Computer …
… activities. Arvest offers Automated Clearing House (ACH) Fraud Blocker to help businesses monitor and control who may post ACH debits to their account. How ACH Fraud Blocker Works: Your business provides an authorized … list of companies who may debit your account. ACH Fraud Blocker compares all attempted debits to the authorized …
… or misuse of cash, merchandise or equipment as well as fraud. "Minimize risks through steps such as pre-employment … that there are procedures in place to detect and deter fraud." Watch out for fraudulent transactions and bills. … takeover," said Michael Benardo, Chief of the FDIC's Cyber-Fraud and Financial Crimes Section. "By sending fake emails …
… or text messages. To report Identity Theft, financial fraud or an unauthorized transaction in your account, please … Protection section for information on Identity Theft, fraud, scams and online threats. …
… Prevent Check Fraud with Positive Pay Positive Pay utilizes technology to stop check fraud in its tracks. Due to advances in technology and the … checks, there is a need more than ever to prevent check fraud. Positive Pay allows you to quickly identify …
… that contain private financial information. Secure Your Mail Empty your mailbox quickly and get a mailbox lock. When … card issuer, a government agency or a charity. If You Do Become a Victim Keeping an eye on your financial … enforcement. If the crime occurred somewhere other than where you live, you may want to report it to law enforcement …
… soon on consumer credit and debit cards. Enhanced Fraud Protection with Chip Technology Every time you use your …
… unless you record every debit card transaction. Potential fraud. Most financial institutions will try and protect their customer from debit card fraud. However, a customer could potentially be liable for a …
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Investments and Insurance Products: Not a Deposit | Not Guaranteed by the Bank or its Affiliates | Not FDIC Insured | Not Insured by Any Federal Government Agency | May Go Down in Value
Investment products and services provided by Arvest Investments, Inc., doing business as Arvest Wealth Management, member FINRA/SIPC, an SEC registered investment adviser and a subsidiary of Arvest Bank. Securities offered and cleared through Pershing LLC, a BNY Mellon company, member NYSE/SIPC. Insurance products made available through Arvest Insurance, Inc., which is registered as an insurance agency. Insurance products are marketed through Arvest Insurance, Inc., but are underwritten by unaffiliated insurance companies.
Advisory portfolio managers within Arvest Wealth Management Portfolio Management and Research are investment adviser representatives who provide portfolio management services with respect to certain of Arvest Wealth Management's investment advisory wrap fee programs: Investment Management Group (IMG).
Trust services provided by Arvest Bank.
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